General Shipping Information
- Most orders for in-stock items start the order process as soon as your online purchase is completed. We will offer same-day shipping if you order before 11a.m. EST (excluding weekend and holiday), and next business day shipping if you order after 11a.m. EST. We do not ship on weekends or holidays. The in-stock item will be shipped after your payment is approved, and mailing address is confirmed. You will not be charged for any item until it is shipped to you.
- After your order leaves our warehouse, deliver times vary according to the location of your shipping address.
- The pre-order items will be shipped as soon as it becomes available. We will give you an estimated time at checkout or by a follow-up email. We will not charge your credit card until the item ships.
- A backorder item ships as soon as it becomes available. We will give you and estimated time at checkout. If the item is no longer available, we will cancel the order and notify you through e-mail. We will not charge your credit card until the item ships.